Privacy Policy

Catherine Hills Jewellery is committed to protecting the privacy of its users, supporters and visitors. This privacy policy statement explores how I collects, use and disseminate personal information from my website. The terms of this statement may change, so please check it from time to time.

By continuing to use this website you are agreeing to the terms of this privacy policy. Please see below for information of how to contact us.

WHAT DO I DO WITH YOUR INFORMATION?

When you purchase something from my store, as part of the buying and selling process, I collect the personal information you give me such as your name, address and email address. When you browse my store, I also automatically receive your computer’s internet protocol (IP) address in order to provide me with information that helps me learn about your browser and operating system.

With your permission, I may send you emails about my store, new products and other updates.

CONSENT

How do you get my consent?

When you provide me with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, I imply that you consent to my collecting it and using it for that specific reason only. If I ask for your personal information for a secondary reason, like marketing, I will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for me to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing me at: catherine@catherinehillsjewellery.com

or by post at: Catherine Hills, 21 The Pantiles, Tunbridge Wells TN2 5TD

DISCLOSURE

I may disclose your personal information if I am required by law to do so or if you violate my Terms of Service.

SHOPIFY

My store is hosted on Shopify Inc. They provide me with the online e-commerce platform that allows me to sell my products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

THIRD-PARTY SERVICES

In general, the third-party providers used by me will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to me. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information I am required to provide to them for your purchase-related transactions. For these providers, I recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that some providers may be located in or have facilities that are located a different jurisdiction than either you or me (for example, outside the EU). So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave my store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or my website’s Terms of Service.

Links

When you click on links on my store, they may direct you away from my site. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics

My store uses Google Analytics to help me learn about store visits and the pages being viewed.

SECURITY

To protect your personal information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide me with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, I follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that I use. I’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by my website provider’s internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

_PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given me your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information I have about you, register a complaint, or simply want more information emailing me at: info@catherinehillsjewellery.com

or by post at: Catherine Hills, 21 The Pantiles, Tunbridge Wells, Kent TN2 5TD